Delivery & Shipping Policy
At Bibi Masale, we are committed to delivering your orders safely and on time. Please read our Delivery & Shipping Policy for complete details.
1. Shipping Locations
We currently ship across India. Delivery availability may vary depending on your location.
2. Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders are not processed on Sundays or public holidays.
3. Delivery Time
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Standard delivery time is 3–7 business days depending on your location.
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Remote or rural areas may take longer for delivery.
4. Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout.
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We may offer free shipping on selected orders or promotional offers.
5. Order Tracking
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Once your order is shipped, you will receive a tracking ID via email or SMS.
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You can track your order using the provided tracking details.
6. Delivery Issues
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If your order is delayed, lost, or not delivered, please contact us immediately.
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Ensure that your shipping address and contact details are accurate to avoid delivery failures.
7. Failed Delivery
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If delivery fails due to incorrect address or unavailability of the customer, re-delivery charges may apply.
8. Damaged Package
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If you receive a damaged package, do not accept the delivery or report it within 48 hours with proof.